Work smarter, not harder.

SmarterServices is a full-spectrum assessment services company that solves unmet market challenges facing learners, instructors, institutions, and organizations by developing unique educational technology solutions to improve a learner’s success.

A variety of solutions to fit your needs

We provide solutions that cover the full spectrum of learning needs. With over 150 years of combined experience in higher education, our team understands the needs of schools regarding student readiness and testing integrity. SmarterProctoring is the only complete proctoring system on the market. It manages and organizes proctoring in multiple modalities including automated, live online, and in-person. Our proctoring platform is a one-stop shop all located inside the LMS via dashboard so all students, faculty, and administrators have one point of truth for all proctoring activities. SmarterID student authentication system uses facial recognition to validate identity and document attendance. It is used during proctoring sessions and while students are doing coursework inside the LMS. Schools use SmarterID to meet financial aid regulations to ensure the student who registered for the class and received title 4 funds is the person actually doing the coursework and assignments. SmarterMeasure Learning Readiness Indicator is the leading readiness assessment in higher education. Over 5 million students have benefitted from learning their strengths and opportunities to improve their success! It is used to improve retention, boost student confidence, personalize the advising experience, and identify at-risk students.

Our Team

SmarterServices has assembled an unparalleled team of leaders, education market experts, developers and client service professionals to help our clients and their customers make smarter decisions. With world-class education and training, our staff has deep professional experience as consultants, researchers, and educational product managers and strategists. This combination of market knowledge, entrepreneurial spirit, and educational experience enables SmarterServices to provide services that make our clients truly smarter.
Dr. Mac Adkins

Dr. Mac Adkins

Founder & Chief Academic Officer

Jason Fill

Jason Fill

Chief Executive Officer & Chief Technical Officer

Jennifer Jurgens

Jennifer Jurgens

Chief Marketing Officer

Michael Hartung

Michael Hartung

Director of Engineering

Megan V.

Megan V.

Director of Support

Adam Clarke

Adam Clarke

Director of Marketing

Julie Myers

Julie Myers

Senior Solutions Consultant

Carol Moody

Carol Moody

Senior Solutions Consultant

Michael Bologna

Michael Bologna

Solutions Consultant

Tara McLaughlin

Tara McLaughlin

Senior Customer Success Manager

Sean Doty

Sean Doty

Customer Success Manager

Claire Skiba

Claire Skiba

Customer Success Manager

Wei Barr

Wei Barr

Proctor Manager

Danielle Fedel

Danielle Fedel

Marketing Specialist

Kim Adkins

Kim Adkins

Conference Specialist

Liz Romain

Liz Romain

Graphic Designer

Andrew Philpott

Andrew Philpott

Front-End Software Engineer

Ellen Doornbos

Ellen Doornbos

Software Engineer

Ryan Wise

Ryan Wise

Software Engineer

Matt Underhill

Matt Underhill

Software Engineer

Brad Story

Brad Story

Quality Assurance Engineer

Rachel Sipper

Rachel Sipper

Support Specialist

Erik Nermo

Erik Nermo

Systems Analyst

Jessica Seals

Jessica Seals

Support Specialist

Caleb Hodgkinson

Caleb Hodgkinson

Support Specialist

EmaLee Ross

EmaLee Ross

Support Specialist

Autumn Sink

Autumn Sink

Support Specialist

Nikki Clark

Nikki Clark

Support Specialist

Aiza Daniels

Aiza Daniels

Support Specialist